ABOUT
Hi! I'm actively seeking work in the tech industry where I can contribute my people development and supervision experience alonside my frontend development skills.
EDUCATION
Taylor University
Upland, IN
May 2014
Experience
Area Coordinator
University of Dayton
- Directed a 44-person team with 24/7 customer support.
- Designed individually tailored performance goals per team member.
- Served as an after hours crisis manager, responding to facility issues, interpersonal conflicts, and mental health crises.
- Taught 3 classes on Leadership, Mindful Learning, and Dating.
Key Contributions
Successfully resolved over 150 conflicts including 50 student peer-to-peer
conflicts, 80 crisis situations including suicide attempts and assaults, and over 20 concerned-parent
encounters.
Designed and executed training programs in areas of leadership, crisis response, and work
functions to over 300 participants.
Aug 2016 - Jan 2020
Dayton, OH, USA
Resident Director
LeTourneau University
- Spearheaded new educational programming project - from ideation to launch in 2 months
- Designed and facilitated onboarding for new 20 new staff
- Served as on-call behavioral crisis responder
Jul 2014 - Aug 2016
Longview, TX, USA
Accomplishments
This website!
I customized this site after reviewing a design comp for inspiration then added this
resume page to stretch some new skills.
JANUARY 2020
Behavioral Intervention
- Conducted 385 behavioral intervention meetings
- 66% decrease in need for interventions within 3 years.
2016-2020
Training & Development
- Facilitated 65+ job training programs: administration | interpersonal skills | self-awareness | team leadership
- 94% retention rate for rehire-eligible staff across 5 years.
2016-2020
Performance Coaching
- 150+ team members coached through life crisis & performance concerns TOWARDS growth goals & resolution.
2016-2020